Frequently Asked Questions

You may have a number of questions on your mind regarding the services we offer and how you interact online so we have provided the following FAQs. If we haven't answered your question please call 0333 939 8321

All our clinicians go through a rigorous recruitment process validating certificates, qualifications and confirmation of identity check, including professional registrations and CPD. Our operational governance team ensures that Clinical Team remains fully compliant with all professional registration standards.
Online with a therapist, it's reviewed by our expert panel and they put some options to you to think about and decide
No problem. Our therapists are skilled in lots of different ways of working and will find a therapy that's right for you
A team of experienced and caring professional psychologists and counsellors who also practice within the NHS
Treatment sessions last 50 minutes, the number of sessions required will be determined by your Therapist, following your initial assessment.
Unlimited online access means you can visit as many times as you want and anytime you need to
anonymind frequently asked questions

Have another question for us?

Contact Us